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RIG GAMING HEADSET MICROPHONE AND CHAT TROUBLE SHOOTING FOR PC AND LAPTOPS

ИД за статия :
000023945

Question

My microphone is not working. Chat users cannot hear me.
 

Answer

  • Disconnect your headset, make sure the mic mute switch is set to the off position (not muted) and reconnect your headset.
 
  • Ensure the 3.5MM plug is pressed all the way into the connector on your PC or laptop. Applying additional pressure until you hear a “click” is sometimes needed.
 
  • Make sure the microphone boom is connected properly to your headset by, first, removing it and, then, reinserting it into the earcup. Make sure the orientation of the base of the boom is correct and the 3.5MM plug is pressed all the way into the connector on the earcup.
 
  • Check that the microphone boom tip is facing your mouth and not twisted. Refer to your user guide and product images for proper orientation.
 
  • Try using the headset to make a phone call or voice recording on any device compatible with a 3.5MM corded headset.
 
  • Check the audio settings on your PC and make sure your input or default device is set to headset or external mic.

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