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Dispositivos compatíveis

Use this page to identify Plantronics headsets and softphones supported by each individual report.  Some reports are softphone dependent and require the use of a softphone that is supported directly by Plantronics Hub.  For a full list of the supported softphones see the Plantronics Hub for Windows or the Plantronics Hub for Mac list here.

Deskphone and Softphone denotes that a Plantronics device that connects to both a deskphone and a softphone (for example the MDA480) will report both deskhpone and softphone related activities

Headset Dependent denotes that the supported report will depend on which USB headset is connected (for example Voyager 3200 UC to the MDA220)

PC Only denotes that a Plantronics device that can connect to more than one device (for example Blackwire 5200 series mobile and PC) is only supported when connect to a PC (windows or MAC)

PC and Mobile denotes that a Plantronics device that can connect to more than one device (for example Voyager 3200 UC mobile and PC) is supported when connect to either (or both) a PC (via the Bluetooth adapter) or the mobile with Plantronics Hub for iOS or Android. Not all Plantronics Manager Pro reports support devices connected to a mobile.

Softphone Only denotes that a Plantronics device that connects to both a deskphone and a softphone (for example the MDA480 )will only report softphone related activity.

X denotes that the report is supported

Blackwire Family

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Blackwire 215/225                    
Blackwire 310/320 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 315/325
Yes   PC Only PC Only PC Only PC only PC Only PC Only PC Only PC Only
Blackwire 3200 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 435
Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 500 Series
Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 5200 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 700 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 7225
Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Blackwire 215/225          
Blackwire 310/320 Yes   Mute, Volume    
Blackwire 315/325
Yes   PC Only Mute, Volume    
Blackwire 3200 Series
Yes   PC Only Mute, Volume    
Blackwire 435
Yes   Mute, Volume    
Blackwire 500 Series
Yes   Mute, Volume    
Blackwire 5200 Series
Yes   PC Only Mute, Volume PC Only  
Blackwire 700 Series
Yes   PC Only Mute, Volume    
Blackwire 7225
Yes   Mute, Volume Yes  

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure
(Softphone Dependent)
Blackwire 215/225        
Blackwire 310/320 Yes      
Blackwire 315/325
Yes      
Blackwire 3200 Series
Yes      
Blackwire 435
Yes      
Blackwire 500 Series
Yes      
Blackwire 5200 Series
Yes   PC Only PC Only
Blackwire 700 Series
Yes      
Blackwire 7225
Yes   Yes Yes

Calisto Family

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Calisto 240 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Calisto 610 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Calisto 620
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 7200
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 3200
Yes   Yes Yes
Yes
Yes
PC Only
PC Only
PC Only
PC Only
Calisto 5200
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Calisto 240 Yes   Mute, Volume    
Calisto 610 Yes   Mute    
Calisto 620
Yes   PC Only Mute    
Calisto 7200
Yes   PC Only Mute    
Calisto 3200
Yes   Mute, Volume    
Calisto 5200
Yes   PC Only Mute, Volume    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Calisto 240 Yes      
Calisto 610 Yes      
Calisto 620
Yes      
Calisto 7200
Yes      
Calisto 3200
Yes      
Calisto 5200
Yes      

Clarity

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Clarity 340 Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions
(Softphone Dependent)
Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Clarity 340 Yes   Mute    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Clarity 340 Yes      

CS500

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
CS500 Series                    
CS500 XD Series                    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
CS500 Series          
CS500 XD Series          

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
CS500 Series        
CS500 XD Series        

Série DA

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
DA70 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
DA80 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
DA90 Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
DA70 Yes   QD Yes  
DA80 Yes   Mute, QD, Volume Yes  
DA90 Yes   Mute, QD, Volume Yes  

Platform

Report

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
DA70 Yes   Yes Yes
DA80 Yes   Yes Yes
DA90 Yes   Yes Yes

Família EncorePro

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
EncorePro 500 USB Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
EncorePro 700 USB Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
EncorePro 500 USB Series Yes   Mute, Volume Yes  
EncorePro 700 USB Series Yes   Mute, Volume Yes  

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
EncorePro 500 USB Series Yes   Yes Yes
EncorePro 700 USB Series Yes   Yes Yes

Família MDA

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
MDA220 + USB Headset Yes*   Headset Dependent Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
MDA480 + Headset Yes*   Softphone only Yes
Yes
Softphone only
Yes
Softphone only
Softphone only
Yes
MDA490 + Headset Yes*   Softphone only Yes
Yes, including headset Softphone only
Yes
Softphone only
Softphone only
Yes

MDA524 QD + Headset

Yes 

 

Softphone only

Yes

Yes

Softphone only

Yes

Softphone only

Softphone only

Yes

MDA526 QD + Headset

Yes 

 

Softphone only

Yes

Yes, including headset

Softphone only

Yes

Softphone only

Softphone only

Yes

*USB Headset/USB audio processor firmware cannot be updated when connected to the MDA, requires connection directly to the computer

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
MDA220 + USB Headset Yes   Headset Dependent Headset Dependent  
MDA480 + Headset Yes   Softphone only Deskphone and Softphone  
MDA490 + Headset Yes   Softphone only Deskphone and Softphone  

MDA524 QD + Headset

Yes 

 

Softphone only, QD events only

Coming soon

 

MDA526 QD + Headset

Yes

 

Softphone only, QD events only

Coming soon

 

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
MDA220 + USB Headset Yes   Headset Dependent Headset Dependent
MDA480 + Headset Yes   Deskphone and Softphone Deskphone and Softphone
MDA490 + Headset Yes   Deskphone and Softphone Deskphone and Softphone

MDA524 QD + Headset

Yes 

 

Deskphone and Softphone

Deskphone and Softphone

MDA526 QD + Headset

Yes

 

Deskphone and Softphone

Deskphone and Softphone

Savi Family

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Savi 400 Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Savi 700 Series Yes   Softphone only Yes
Yes
Yes
Yes
Softphone only
Softphone only
Yes
Savi 8200 Series Yes   Softphone only Yes
Yes
Yes
Yes
Softphone only
Softphone only
Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions  (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Savi 400 Series Yes   Mute    
Savi 700 Series Yes   PC Only Mute, Volume    
Savi 8200 Series Yes   PC Only Mute, Volume    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Savi 400 Series Yes      
Savi 700 Series Yes      
Savi 8200 Series Yes      

Voyager UC Family

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Voyager 3200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 4200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 5200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 6200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 8200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Edge UC Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Voyager Focus UC Yes Yes* PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Legend UC Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only

*NA for mobile software policy

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC Yes Yes PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 UC Yes Yes PC Only Mute PC Only PC Only
Voyager 5200 UC Yes Yes PC Only Mute PC Only, >v164 PC Only, >v164
Voyager 6200 UC Yes Yes PC Only Mute PC Only, >v75 PC Only, >v75
Voyager 8200 UC Yes Yes PC Only Mute PC Only, >v218 PC Only, >v218
Voyager Edge UC Yes   PC Only Mute    
Voyager Focus UC Yes Yes* PC Only Mute PC Only, >v160 PC Only, >v160
Voyager Legend UC Yes   PC Only Mute    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Voyager 3200 UC Yes Yes PC and Mobile, >v345  
Voyager 4200 UC Yes Yes PC and Mobile PC and Mobile
Voyager 5200 UC Yes Yes PC and Mobile, >246  
Voyager 6200 UC Yes Yes PC and Mobile >302 PC and Mobile, >..302
Voyager 8200 UC Yes Yes PC and Mobile, >402 PC and Mobile, >v402
Voyager Edge UC Yes      
Voyager Focus UC Yes Yes* PC and Mobile, >235
PC and Mobile >235
Voyager Legend UC Yes      

* The firmware of the Voyager Focus UC cannot be updated via Plantronics Hub Mobile, use Plantronics Hub for desktop instead

Processador de áudio USB Non-Plantronics

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Non-Plantronics USB Audio Device Yes     Yes Yes          

*NA for mobile software policy

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Non-Plantronics USB Audio Device Yes        

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Non-Plantronics USB Audio Device Yes      

Windows Hardware Requirements

CPU

Core 2 Duo or Athlon X2 at 2.4 GHz  

Memory

Between 20-50mb of Private Working Set 

Hard drive

Requires approximately 130mb 

MACOS Supported Platforms

MacBook Pro

MacBook Air

iMac

Mac Mini

Mac Pro  

Android OS Requirements

General: Android v4.4 or higher

Plantronics Manager Pro Customers: Android v6.x or higher

iOS Requirements

iOS 11 and higher

iPhone 5S or higher