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Bluetooth Headsets Troubleshooting: Siri Requires Pressing Microphone Button

Article ID :
000009972

Question

I've paired and connected my Plantronics Bluetooth headset to my iPhone.  I am able to activate Siri from my headset, but I have to press the microphone button on my iPhone in order for her to respond, because she doesn't realize that I've stopped talking.  Why is this happening?

Answer

This can occur in noisy environments, because Siri waits for background noise to stop before it activates.  Using Siri in a quieter environment can fix this issue.

It should be noted that Apple has identified this as a known issue with Bluetooth headsets and the iPhone, with or without background noise.  The workaround is to press the microphone button and Siri will connect.  

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