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Supported Softphones

Download the latest release of Plantronics software now and automatically get remote call answer/end with the softphones listed below. Included in the download is the newly designed Plantronics Hub for easy device customization. Adjust your mute tone, change your ring settings, or manage your Media Player settings all from the intuitive Hub.

Plantronics Hub for Windows

  • Avaya Aura Agent Desktop v7.0
  • Avaya Communicator V.
  • Avaya Communicator for Microsoft Lync v6.4.0.6
  • Avaya Equinox v3.2.2.2
  • Avaya IP Softphone V6.0 SP9 and V5.2 SP5
  • Avaya IP Agent V7.0 SP8 and V6.0 SP18
  • Avaya one-X Communicator R6.2 SP12 (
  • Avaya one-X Agent v2.5.11.0
  • BroadSoft Communicator v22.2.0.1281 configuration tips
  • Cisco IP Communicator V.8.6.6 configuration tipsCisco Jabber 11.9.2
  • Cisco UC Integration for Microsoft Office Communicator (CUCIMOC) V8.0 (3)
  • • Cisco UC Integration for Microsoft Lync (CUCI-Lync) v11.6.4 and v10.6.7
  • Cisco Unified Personal Communicator (CUPC) V8.6.4 and V8.6.3
  • Cisco WebEx Connect v7.3.1
  • Genesys Workspace Desktop Edition v8.5.116.12 configuration tipsMicrosoft Office Communicator R2 3.5 (3.5.6907.268)
  • Microsoft Lync 2015 – v15.0.4981.1000
  • Microsoft Skype for Business 2016 v16.4615.1000
  • NEC Univerge SP350 v6.10.0.0 and V6.2.0.1
  • Shoretel Communicator v14.2 and v13.3 (Additional configuration required for the Shoretel TAPI Driver. Contact your system administrator)
  • Skype v7.40.0.104 (Windows 7/8) / v7.40.0.151 (Windows 10)
  • SwyxIt! v10.40.2694

Plantronics Hub for Mac

Other softphones which provide remote call control with some Plantronics devices and also require Plantronics Hub software to be installed:

  • Alcatel-Lucent IP Desktop Softphone (v11.0.60 and higher)
  • Alcatel-Lucent OpenTouch Conversation (v2.2 and higher)
  • Dialpad Native Apps (Mac/Windows) v0.25.1 and above and Chrome Apps v14.7.4 and above
  • Mitel Connect 2017
  • Mitel MiCollab Desktop Client for Windows v7.2 and higher
  • RingCentral Office v9.4 and higher for Windows/Mac
  • Unify OpenScape Desktop Client Personal Edition V7 R1.47.23 and higher
  • Unify Circuit Desktop Client for Windows/Mac v 1.1.8505 and higher
  • Unify Circuit Web Client for Chrome/Firefox v 1.1.8505 and higher

Additional softphones which provide remote call control with some Plantronics devices as plug-and-play and do not require Plantronics Hub software:

  • 8x8 Virtual Office Desktop v3.8 and above **
  • Aastra 2380ip(3.0.8)**
  • Aastra 400(1.0)**
  • Alcatel-Lucent Softphone 4980 ( and higher)**
  • Alcatel-Lucent Pimphony (6.3 and higher)**
  • Alcatel-Lucent My Instant Communicator (6.5 and higher)**
  • Alcatel-Lucent Rainbow desktop clients for Windows/Mac (1.19. 5 and higher)**
  • Altigen MaxCS version 8.5
  • Avaya one-X Attendant v4.0 SP6 **
  • Broadsoft BroadTouch Business Communicator (UC One) v21.0 or higher
  • Caseris CAESAR **
  • Cisco IP Communicator V8.6(1) and V7.0.6.0, * configuration tipsCisco Jabber v10.6.5 and v11.1.1
  • Cisco WebEx Meeting
  • CounterPath Bria (3.5)***
  • Counterpath Bria 4.5 (requires Hub to also be installed)
  • CounterPath X-lite 4.0**
  • Esna iLink for Cisco Jabber version and greater
  • Estos ProCall **
  • Five9 Virtual Contact Center v8.5
  • GlobalIPTEL Juggler **
  • Joher Voice Operator Panel 1.6.3
  • Microsoft Office Communicator, Microsoft Lync (With Microsoft optimized products)
  • Mitel 8602 v1.0
  • Mitel BluStar for PC v3.0.1876.0
  • Mitel MiCloud Telepo for Desktop PC and Mac v4.3 and higher
  • Mitel MiVoice 2380 v3.5.4.0
  • Mitel MiVoice Business Console v8.0
  • NEC Univerge 3C v8.7.1
  • Nfon softphone **
  • SAP BCM v7.0 SP4 **
  • Telepo BCS**
  • Telavox Desktop
  • Wildix WMS version 3.80.31106.05

*Cisco IP Communicator can provide remote call control with or without Spokes software.

**Plug-and-play with Plantronics devices fulfilled by the respective softphone vendor.

*** Counterpath Bria Versions 4.2.1 and higher support Plantronics Hub. Version 3.5 to 4.2.0 required the older Plantronics Spokes v2.8 client software. Please contact Plantronics support for the Spokes 2.8 installer.

***** Currently supported on Avaya Aura platform only. IP Office platform support coming with IP Office release10.0

Some softphones may not fully utilize all the features and functionality available in Plantronics devices