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支持的设备

使用此页面可识别每个单独报告支持的 Plantronics 耳机和软件电话。 一些报告依赖于软件电话,需要使用 Plantronics Hub 直接支持的软件电话。 有关支持的软件电话的完整列表,请从此处查看适用于 Windows 的 Plantronics Hub 或适用于 Mac 的 Plantronics Hub 列表。

桌面电话和软件电话表示连接到桌面电话和软件电话(例如 MDA480)的 Plantronics 设备将同时报告桌面电话和软件电话的相关活动

取决于耳机表示支持的报告将取决于连接的 USB 耳机(例如连接到 MDA220 的 Voyager 3200 UC)

仅限 PC 表示仅当连接到 PC(Windows 或 MAC)时才支持将 Plantronics 设备连接到多个设备(例如 Blackwire 5200 系列移动设备和 PC)

PC 和移动设备表示当连接到 PC(通过蓝牙适配器)或移动设备(使用适用于 iOS 或 Android 的 Plantronics Hub)或者两者时,支持将 Plantronics 设备连接到多个设备(例如 Voyager 3200 UC 移动设备和 PC)。并非所有 Plantronics Manager Pro 报告都支持将设备连接到移动设备。

仅限软件电话表示连接到桌面电话和软件电话(例如 MDA480)的 Plantronics 设备将仅报告软件电话的相关活动。

X 表示报告受支持

Blackwire 系列

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Blackwire 215/225                    
Blackwire 310/320 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 315/325
Yes   PC Only PC Only PC Only PC only PC Only PC Only PC Only PC Only
Blackwire 3200 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 435
Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 500 Series
Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Blackwire 5200 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 700 Series
Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 7225
Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Blackwire 215/225          
Blackwire 310/320 Yes   Mute, Volume    
Blackwire 315/325
Yes   PC Only Mute, Volume    
Blackwire 3200 Series
Yes   PC Only Mute, Volume    
Blackwire 435
Yes   Mute, Volume    
Blackwire 500 Series
Yes   Mute, Volume    
Blackwire 5200 Series
Yes   PC Only Mute, Volume PC Only  
Blackwire 700 Series
Yes   PC Only Mute, Volume    
Blackwire 7225
Yes   Mute, Volume Yes  

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure
(Softphone Dependent)
Blackwire 215/225        
Blackwire 310/320 Yes      
Blackwire 315/325
Yes      
Blackwire 3200 Series
Yes      
Blackwire 435
Yes      
Blackwire 500 Series
Yes      
Blackwire 5200 Series
Yes   PC Only PC Only
Blackwire 700 Series
Yes      
Blackwire 7225
Yes   Yes Yes

Calisto 系列

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Calisto 240 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Calisto 610 Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Calisto 620
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 7200
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 3200
Yes   Yes Yes
Yes
Yes
PC Only
PC Only
PC Only
PC Only
Calisto 5200
Yes   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Calisto 240 Yes   Mute, Volume    
Calisto 610 Yes   Mute    
Calisto 620
Yes   PC Only Mute    
Calisto 7200
Yes   PC Only Mute    
Calisto 3200
Yes   Mute, Volume    
Calisto 5200
Yes   PC Only Mute, Volume    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Calisto 240 Yes      
Calisto 610 Yes      
Calisto 620
Yes      
Calisto 7200
Yes      
Calisto 3200
Yes      
Calisto 5200
Yes      

Clarity

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Clarity 340 Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions
(Softphone Dependent)
Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Clarity 340 Yes   Mute    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Clarity 340 Yes      

CS500

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
CS500 Series                    
CS500 XD Series                    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
CS500 Series          
CS500 XD Series          

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
CS500 Series        
CS500 XD Series        

DA 系列

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
DA70 + EncorePro Headset Yes   Yes Yes Yes Yes Yes Yes Yes Yes
DA80 + EncorePro Headset Yes   Yes Yes Yes Yes Yes Yes Yes Yes
DA90 + EncorePro Digital Headset Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
DA70 + EncorePro Headset Yes   QD Yes  
DA80 + EncorePro Headset Yes   Mute, QD, Volume Yes  
DA90 + EncorePro Digital Headset Yes   Mute, QD, Volume Yes  

Platform

Report

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
DA70 + EncorePro Headset Yes   Yes Yes
DA80 + EncorePro Headset Yes   Yes Yes
DA90 + EncorePro Digital Headset Yes   Yes Yes

EncorePro 系列

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
EncorePro 500 USB Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
EncorePro 700 USB Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
EncorePro 500 & 700 QD Series Requires DA Series or MDA Series - please refer to relevant section in this table                  

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
EncorePro 500 USB Series Yes   Mute, Volume Yes  
EncorePro 700 USB Series Yes   Mute, Volume Yes  
EncorePro 500 & 700 QD Series Requires DA Series or MDA Series - please refer to relevant section in this table        

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
EncorePro 500 USB Series Yes   Yes Yes
EncorePro 700 USB Series Yes   Yes Yes
EncorePro 500 & 700 QD Series Requires DA Series or MDA Series - please refer to relevant section in this table      

MDA 系列

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
MDA220 + USB Headset Yes*   Headset Dependent Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
MDA480 + EncorePro Headset Yes*   Softphone only Yes
Yes
Softphone only
Yes
Softphone only
Softphone only
Yes
MDA490 + EncorePro Headset Yes*   Softphone only Yes
Yes, including headset Softphone only
Yes
Softphone only
Softphone only
Yes

MDA524 QD + EncorePro Headset

Yes 

 

Softphone only

Yes

Yes

Softphone only

Yes

Softphone only

Softphone only

Yes

MDA526 QD + EncorePro Headset

Yes 

 

Softphone only

Yes

Yes, including headset

Softphone only

Yes

Softphone only

Softphone only

Yes

*USB Headset/USB audio processor firmware cannot be updated when connected to the MDA, requires connection directly to the computer

Platform

Reports

 
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)  
MDA220 + USB Headset Yes   Headset Dependent Headset Dependent    
MDA480 + EncorePro Headset Yes   Softphone only Deskphone and Softphone    
MDA490 + EncorePro Headset Yes   Softphone only Deskphone and Softphone    

MDA524 QD + EncorePro Headset

Yes 

 

Softphone only, QD events only

Deskphone/Softphone

   

MDA526 QD + EncorePro Headset

Yes

 

Softphone only, QD events only

Deskphone/Softphone

 

 

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
MDA220 + USB Headset Yes   Headset Dependent Headset Dependent
MDA480 + EncorePro Headset Yes   Deskphone and Softphone Deskphone and Softphone
MDA490 + EncorePro Headset Yes   Deskphone and Softphone Deskphone and Softphone

MDA524 QD + EncorePro Headset

Yes 

 

Deskphone and Softphone

Deskphone and Softphone

MDA526 QD + EncorePro Headset

Yes

 

Deskphone and Softphone

Deskphone and Softphone

Savi 系列

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Savi 400 Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes
Savi 700 Series Yes   Softphone only Yes
Yes
Yes
Yes
Softphone only
Softphone only
Yes
Savi 7200 Office Series                    
Savi 8200 Office Series Yes   Softphone only Yes
Yes
Yes
Yes
Softphone only
Softphone only
Yes
Savi 8200 UC Series Yes   Yes Yes Yes Yes Yes Yes Yes Yes

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions  (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Savi 400 Series Yes   Mute    
Savi 700 Series Yes   PC Only Mute, Volume    
Savi 7200 Office Series          
Savi 8200 Office Series Yes   PC Only Mute, Volume    
Savi 8200 UC Series  Yes   PC Only Mute, Volume    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Savi 400 Series Yes      
Savi 700 Series Yes      
Savi 7200 Office Series        
Savi 8200 Office Series Yes      
Savi 8200 UC Series Yes      

Voyager UC 系列

Platform

Reports

 
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status  
Voyager 3200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile  
Voyager 42 Office Series (V42xx CD/V42xx-M CD) Yes Yes Softphone only Yes Yes Softphone only Yes Softphone only Softphone only Yes  
Voyager 4200 UC Series Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile  
Voyager 5200 Office (V5200 CD/V5200-M CD) Yes Yes Softphone only Yes Yes Softphone only Yes Softphone only Softphone only Yes  
Voyager 5200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile  
Voyager 6200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile  
Voyager 8200 UC Yes Yes PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile  
Voyager Edge UC Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only  
Voyager Focus UC Yes Yes* PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile  
Voyager Legend UC Yes   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only  

*不适用于移动设备软件政策

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC Yes Yes PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 Office Series (V42xx CD/V42xx-M CD) Yes Yes Softphone Support Only; Volume Up/Down & Mute Deskphone/Softphone Softphone only
Voyager 4200 UC Series Yes Yes PC Only Mute PC Only PC Only
Voyager 5200 Office (V5200 CD/V5200-M CD) Yes Yes Softphone Support Only; Volume Up/Down & Mute Deskphone/Softphone Softphone only
Voyager 5200 UC Yes Yes PC Only Mute PC Only, f/w ≥ v164 PC Only, f/w ≥ v164
Voyager 6200 UC Yes Yes PC Only Mute PC Only,  f/w ≥ v75 PC Only,  f/w ≥ v75
Voyager 8200 UC Yes Yes PC Only Mute PC Only,  f/w ≥ v218 PC Only,  f/w ≥ v218
Voyager Edge UC Yes   PC Only Mute    
Voyager Focus UC Yes Yes* PC Only Mute PC Only,  f/w ≥ v160 PC Only,  f/w ≥ v160
Voyager Legend UC Yes   PC Only Mute    

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Voyager 3200 UC Yes Yes PC and Mobile, f/w ≥ v345  
Voyager 4200 Office Series (V4200xx CD/V42xx-M CD) Yes Yes Deskphone, Softphone and Mobile Deskphone, Softphone and Mobile
Voyager 4200 UC Series Yes Yes PC and Mobile PC and Mobile
Voyager 5200 Office (V5200 CD/V5200-M CD) Yes Yes Deskphone, Softphone and Mobile  
Voyager 5200 UC Yes Yes PC and Mobile, f/w ≥ v246  
Voyager 6200 UC Yes Yes PC and Mobile f/w ≥ v302 PC and Mobile,  f/w ≥ v302
Voyager 8200 UC Yes Yes PC and Mobile,  f/w ≥ v402 PC and Mobile,  f/w ≥ v402
Voyager Edge UC Yes      
Voyager Focus UC Yes Yes* PC and Mobile,  f/w ≥ v235
PC and Mobile  f/w ≥ v235
Voyager Legend UC Yes      

* The firmware of the Voyager Focus UC cannot be updated via Plantronics Hub Mobile, use Plantronics Hub for desktop instead

非 Plantronics USB 音频设备

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Non-Plantronics USB Audio Device Yes     Yes Yes          

*不适用于移动设备软件政策

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Non-Plantronics USB Audio Device Yes        

Platform

Reports

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Non-Plantronics USB Audio Device Yes      

Windows Hardware Requirements

CPU

Core 2 Duo or Athlon X2 at 2.4 GHz  

Memory

Between 20-50mb of Private Working Set 

Hard drive

Requires approximately 130mb 

MACOS Supported Platforms

MacBook Pro

MacBook Air

iMac

Mac Mini

Mac Pro  

Android OS Requirements

General: Android v4.4 or higher

Plantronics Manager Pro Customers: Android v6.x or higher

iOS Requirements

iOS 11 and higher

iPhone 5S or higher

了解 Plantronics Manager Pro 的实际应用

深入了解具体情况,简化耳机的采用并从一个位置排除所有故障。