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Europe

Middle East and Africa

支持的设备

使用此页面可识别每个单独报告支持的 Plantronics 耳机和软件电话。 一些报告依赖于软件电话,需要使用 Plantronics Hub 直接支持的软件电话。 有关支持的软件电话的完整列表,请从此处查看适用于 Windows 的 Plantronics Hub 或适用于 Mac 的 Plantronics Hub 列表。

桌面电话和软件电话表示连接到桌面电话和软件电话(例如 MDA480)的 Plantronics 设备将同时报告桌面电话和软件电话的相关活动

取决于耳机表示支持的报告将取决于连接的 USB 耳机(例如连接到 MDA220 的 Voyager 3200 UC)

仅限 PC 表示仅当连接到 PC(Windows 或 MAC)时才支持将 Plantronics 设备连接到多个设备(例如 Blackwire 5200 系列移动设备和 PC)

PC 和移动设备表示当连接到 PC(通过蓝牙适配器)或移动设备(使用适用于 iOS 或 Android 的 Plantronics Hub)或者两者时,支持将 Plantronics 设备连接到多个设备(例如 Voyager 3200 UC 移动设备和 PC)。并非所有 Plantronics Manager Pro 报告都支持将设备连接到移动设备。

仅限软件电话表示连接到桌面电话和软件电话(例如 MDA480)的 Plantronics 设备将仅报告软件电话的相关活动。

X 表示报告受支持

Blackwire 系列

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Blackwire 215/225                    
Blackwire 310/320 x   x x x x x x x x
Blackwire 315/325
x   PC Only PC Only PC Only PC only PC Only PC Only PC Only PC Only
Blackwire 3200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 435
x   x x x x x x x x
Blackwire 500 Series
x   x x x x x x x x
Blackwire 5200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 700 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Blackwire 215/225          
Blackwire 310/320 x   Mute, Volume    
Blackwire 315/325
x   PC Only Mute, Volume    
Blackwire 3200 Series
x   PC Only Mute, Volume    
Blackwire 435
x   Mute, Volume    
Blackwire 500 Series
x   Mute, Volume    
Blackwire 5200 Series
x   PC Only Mute, Volume PC Only  
Blackwire 700 Series
x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure
(Softphone Dependent)
Blackwire 215/225        
Blackwire 310/320 x      
Blackwire 315/325
x      
Blackwire 3200 Series
x      
Blackwire 435
x      
Blackwire 500 Series
x      
Blackwire 5200 Series
x   PC Only PC Only
Blackwire 700 Series
x      

Calisto 系列

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Calisto 240 x   x x x x x x x x
Calisto 610 x   x x x x x x x x
Calisto 620
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 7200
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Calisto 240 x   Mute, Volume    
Calisto 610 x   Mute    
Calisto 620
x   PC Only Mute    
Calisto 7200
x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Calisto 240 x      
Calisto 610 x      
Calisto 620
x      
Calisto 7200
x      

Clarity

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Clarity 340 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions
(Softphone Dependent)
Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Clarity 340 x   Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Clarity 340 x      

CS500

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
CS500 Series                    
CS500 XD Series                    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
CS500 Series          
CS500 XD Series          
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
CS500 Series        
CS500 XD Series        

DA 系列

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
DA70 x   x x x x x x x x
DA80 x   x x x x x x x x
DA90 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
DA70 x   QD x  
DA80 x   Mute, QD, Volume x  
DA90 x   Mute, QD, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
DA70 x   x x
DA80 x   x x
DA90 x   x x

EncorePro 系列

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
EncorePro 500 Digital Series + DA90 x   x x x x x x x x
EncorePro 500 Digital Series + MDA490 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series                    
EncorePro 500 Series + MDA480 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series +DA70 x   x x x x x x x x
EncorePro 500 Series +DA80 x   x x x x x x x x
EncorePro 500 USB Series x   x x x x x x x x
EncorePro 700 Digital Series + DA90 x   x x x x x x x x
EncorePro 700 Digital Series + MDA490 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series                    
EncorePro 700 Series + MDA480 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series +DA70 x   x x x x x x x x
EncorePro 700 Series +DA80 x   x x x x x x x x
EncorePro 700 USB Series x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 500 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 500 Series          
EncorePro 500 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 500 Series +DA70 x   QD x  
EncorePro 500 Series +DA80 x   Mute, QD, Volume x  
EncorePro 500 USB Series x   Mute, Volume x  
EncorePro 700 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 700 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 700 Series          
EncorePro 700 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 700 Series +DA70 x   QD x  
EncorePro 700 Series +DA80 x   Mute, QD, Volume x  
EncorePro 700 USB Series x   Mute, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   x x
EncorePro 500 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series        
EncorePro 500 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series +DA70 x   x x
EncorePro 500 Series +DA80 x   x x
EncorePro 500 USB Series x   x x
EncorePro 700 Digital Series + DA90 x   x x
EncorePro 700 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series        
EncorePro 700 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series +DA70 x   x x
EncorePro 700 Series +DA80 x   x x
EncorePro 700 USB Series x   x x

MDA 系列

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
MDA220 + USB Headset x   Headset Dependent Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
MDA480 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
MDA490 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent  
MDA480 + Headset x   Softphone only Deskphone and Softphone  
MDA490 + Headset x   Softphone only Deskphone and Softphone  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent
MDA480 + Headset x   Deskphone and Softphone Deskphone and Softphone
MDA490 + Headset x   Deskphone and Softphone Deskphone and Softphone

Savi 系列

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Savi 400 Series x   x x x x x x x x
Savi 700 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
Savi 8200 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions  (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Savi 400 Series x   Mute    
Savi 700 Series x   PC Only Mute, Volume    
Savi 8200 Series x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Savi 400 Series x      
Savi 700 Series x      
Savi 8200 Series x      

Voyager UC 系列

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Voyager 3200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 4200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 5200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 6200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 8200 UC x x PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Edge UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Voyager Focus UC x x* PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Legend UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only

*不适用于移动设备软件政策

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC x x PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 UC x x PC Only Mute PC Only PC Only
Voyager 5200 UC x x PC Only Mute PC Only, >v164 PC Only, >v164
Voyager 6200 UC x x PC Only Mute PC Only, >v75 PC Only, >v75
Voyager 8200 UC x x PC Only Mute PC Only, >v218 PC Only, >v218
Voyager Edge UC x   PC Only Mute    
Voyager Focus UC x x* PC Only Mute PC Only, >v160 PC Only, >v160
Voyager Legend UC x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Voyager 3200 UC x x PC and Mobile, >v345  
Voyager 4200 UC x x PC and Mobile PC and Mobile
Voyager 5200 UC x x PC and Mobile, >246  
Voyager 6200 UC x x PC and Mobile >302 PC and Mobile, >..302
Voyager 8200 UC x x PC and Mobile, >402 PC and Mobile, >v402
Voyager Edge UC x      
Voyager Focus UC x x* PC and Mobile, >235
PC and Mobile >235
Voyager Legend UC x      

* The firmware of the Voyager Focus UC cannot be updated via Plantronics Hub Mobile, use Plantronics Hub for desktop instead

非 Plantronics USB 音频设备

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Non-Plantronics USB Audio Device x     x x          

*不适用于移动设备软件政策

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Non-Plantronics USB Audio Device x        
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Non-Plantronics USB Audio Device x      

Windows Hardware Requirements

CPU

Core 2 Duo or Athlon X2 at 2.4 GHz  

Memory

Between 20-50mb of Private Working Set 

Hard drive

Requires approximately 130mb 

MACOS Supported Platforms

MacBook Pro

MacBook Air

iMac

Mac Mini

Mac Pro  

Android OS Requirements

General: Android v4.4 or higher

Plantronics Manager Pro Customers: Android v6.x or higher

iOS Requirements

iOS 11 and higher

iPhone 5S or higher

了解 Plantronics Manager Pro 的实际应用

深入了解具体情况,简化耳机的采用并从一个位置排除所有故障。