How to update the firmware on your Plantronics headset.
Update firmware with Mobile App
You can update the firmware on your headset (if applicable) by downloading the corresponding app to your mobile phone. Access the “Settings” menu and tap the “Firmware Update” option. your headset needs to be in range and connected, and your headset battery to at least 50%.
Plantronics Mobile Apps:
Update firmware with Plantronics HUB
You can update the firmware on your headset (if applicable) by downloading Plantronics HUB software on your Win/Mac computer. Connect the headset via the included USB cable and click on the “Notifications” tab, you will be notified if there are updates available for your headset, or you can also click on the “Check for Updates” option.
Plantronics Desktop Apps:
Note that some models are exceptions to this rule. Those models have specific update instructions in their user guides.