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EncorePro 710/720

Customer Service Headset

P/N: 78712-102

The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.

Anything else is just a headset

Reward your top performers with our top-of-the-line Plantronics EncorePro 700 headset series, designed for customer service representatives. Its distinctive design is slim and stylish with an elegant satin finish. Its featherweight materials and leatherette ear pads ensure luxurious comfort, while its unique curved, telescoping microphone and pivoting boom deliver crystal-clear, private conversations. The EncorePro 700 Series – the thoroughbred of headsets.

Luxurious comfort. Distinctive design.

  • Elegant, satin finish and slim, stylish design make anyone proud to wear it
  • Conveniently situated microphone arm stays clear of wearer’s peripheral vision
  • Premium nylon composite materials provide an ultra light weight design
  • Soft and comfortable leatherette earpads
  • Adjustable fit enhances all-day wearing comfort, ensuring that representatives stay fresh and engaged
  • Quick Disconnect feature provides walkaway convenience and compatibility with all Plantronics USB and desk phone audio processors and with direct connect cables

Exceptional audio

  • Unique, extendable boom ensures precise positioning, enables optimal noise cancelation, and means customers hear every word
  • Wideband audio delivers richer, clearer conversations, and reduces listening fatigue
  • SoundGuard technology protects hearing against sounds above 118 dBA

Long term reliability

  • Designed for the rigors of call-intensive environments, minimizing operational disruptions and costly downtime
  • Reinforced, lightweight headband provides strength and durability
  • Slim, supple, but extremely durable cables




Connects to PC or desk phone with Plantronics audio processors
Ideal for Telephone-intensive users, including formal customer care centers, help desks, telesales, and customer service organizations
Hearing protection SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
Audio performance Wideband audio (up to 6,800 Hz), noise-canceling microphone
Weight HW710 Over-the-head, monaural, noise-canceling 53g
Weight HW720 Over-the-head, binaural, noise-canceling 78g