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Dolby Atmos Activation

Having trouble activating your code?

Enter the code below to check if you're eligible for a replacement.

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Redeem your code as described below. Once redeemed, download and launch the Dolby Access app from the store. Follow the on-screen instructions.

REDEEM YOUR CODE ON XBOX LIVE:
  1. On Xbox One go to Xbox Store > Games > Use a code.
  2. Enter the 25-digit code. You can also redeem the 25-digit code at live.xbox.com
REDEEM YOUR CODE ON MICROSOFT STORE:
  1. Launch Store > Select Account Menu > Select Redeem Code
  2. Enter the 25-digit code. You can also redeem the 25-digit code at live.xbox.com

Need a Microsoft account? Create one for free at live.xbox.com

Thank you for purchasing your new RIG gaming headset. If you experience any issues when activating Dolby Atmos, contact Plantronics at 1-855-765-7878 

24-hour telephone support Sunday 2pm - Friday 5pm (PT) 

Step by step instructions

  • 1. Go to Xbox Store and select "Use a code.".
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  • 2. Enter 5 by 5 Code. You will unlock Dolby Atmos® headphones.
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  • 3. You will be prompted to download the Dolby Access app.
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  • 4. Open the Dolby Access app and select "With my headphones".
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  • 5. Select “Go to Xbox settings” from the Dolby Access app.
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  • 6. Go to headset audio and select headset format “Dolby Atmos for headphones”.
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  • 7. You are now set to experience Dolby Atmos.