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EncorePro 500 Digital Series

Customer Service headset

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The EncorePro 500 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

Enhanced interactions. Better control.

The EncorePro 500 Digital Series with DA90 USB audio processor and Plantronics Manager Pro, an additional service, is a fully integrated audio and asset management solution for customer service centers. Centralized management with Plantronics Manager Pro enables IT to track detailed insights about devices. And all-day comfort with superior audio quality— including a noise-cancelling microphone with wideband audio—gives customer service representatives the tools they need to provide outstanding customer interactions.

Many designs. One great performance.

From over-the-head to over-the-ear to convertible designs, the EncorePro 500 Digital Series is our dependable, all-day workhorse, engineered for the demanding needs of the modern customer service center and office. An adjustable fit with flexible boom offers precise, quick microphone positioning, enhancing wearability, and helps ensure that customer service representatives stay fresh and focused on the customer throughout the day.

Plantronics Manager Pro

Headset management, simplified.

With Plantronics Manager Pro, an additional service, IT can remotely monitor, manage, and maintain headsets company-wide, to help ensure that customer service representatives are ready to take every customer call. No IT help desk backlogs, no more running from user to user for adjustments, fixes, or updates. For IT, it means simplicity. For the customer service representative, consistency. And for the customer, satisfaction.

Models

Specifications

Connects to PC via DA90 USB audio processor
Ideal for Telephone-intensive users, including formal customer care centers, help desks, telesales, and customer service organizations
Audio performance Wideband audio (up to 6,800 Hz), noise-cancelling microphone
Hearing protection SoundGuard: acoustic limiting for protection against sounds above 118 dBA