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Cisco Jabber Video Plug-in Troubleshooting: No Call Control

Article ID :
000013964

Question

Why don't I get call control with my Plantronics headset when using the Cisco Jabber plug-in after I’ve upgraded my Movi client to Cisco Jabber Video?

Answer

Cisco has rebranded the name from Cisco MOVI to Cisco Jabber Video. Cisco Jabber Video currently is not compatible with the Cisco Jabber Plug-in or SPOKES.

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