Shopping Cart

Product Quantity Price Subtotal
Cart Subtotal

Hub 3.4, Plantronics Aware for Lync 3.4: Lync presence does work as expected after installing Hub 3.4 and Aware 3.4

Article ID :


Why doesn’t my Lync presence change when I’m on a mobile, deskphone, or softphone call after upgrading to Hub 3.4 and Aware for Lync 2013?


There is a known issue with this release of Hub 3.4 and Aware 3.4.  The problem is that the Target Softphone is not being set to Lync 2013 in Hub (Hub > Settings > Softphones).  Changing the target softphone to Lync 2013 will correct the problem.  This will be corrected in a future version.

< Previous 10 | Next 10 >()

Filter by