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Lync Mobile App Troubleshooting: No Call Control from Headset

Article ID :
000018747

Question

Why do I not have call control on my headset while making calls using the Lync mobile app?

Answer

Our headsets pair can pair with a cell phone and answer/end calls from the headset on normal mobile calls. However, there is no call control functionality with our headsets and the Lync mobile application. As such, you will have to answer and end calls via the app itself rather than from the headset.

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