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.Audio 995 Troubleshooting: Headset Doesn't Reconnect to Adapter After Coming Into Range

Article ID :
000006852

Question

Headset Does Not Reconnect to Wireless USB Adaptor After Coming Back Into Range

Answer

If you find that the headset does not re-connect to the wireless USB adapter after coming back into range: Ensure that both the headset and adapter are powered on and paired. Restart any running applications. Some applications need to be restarted in order to recognize a new audio device. In the Control Panel, check sound and audio settings to ensure that the chosen device is "Plantronics Wireless Device."

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