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SupraPlus Wideband: Cannot Hear Callers
Article ID :
QuestionWhen I receive a call on my SupraPlus Wideband headset, I am unable to hear the callers. What is the reason?
AnswerTo fix this issue
- Verify that the Quick Disconnect is connected.
- Ensure the headset is positioned properly.
- If you use the amplifier, ensure that it has been installed correctly.
- If you use the amplifier, turn up the volume control.
- Change amplifier's configuration switch to a different position.