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Savi W740 Troubleshooting: No Dial Tone

Article ID :
000006958

Question

I Can't Hear a Dial Tone in the Headset

Answer

If you can't hear a dial tone in your headset, try the following:
  • Make sure your headset is charged.
  • Make sure your headset is subscribed to the base.  Click here for information on how to subscribe the headset to the base.

    Savi W740 no dial tone troubleshooting
  • Press the base desk phone button.
    savi W740 how to use image
     
  • Press the call control button on the headset to open the audio link from the headset to the device.
  • Make sure the lifter is lifting the handset high enough to operate the hookswitch; set to a higher setting if necessary.
  • Adjust the configuration switch on the base until a dial tone is heard.  The default A works for most phones.
  • Fine tune the listening volume with the headset call control button.  If the volume is still too low, adjust the desk phone listening
    volume on the base.

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