Plantronics understands how call centers are tested every day to provide a great customer experience. See how our Plantronics headsets can help.
At Plantronics we understand that your main concern is delivering a premier customer experience, and with our communications solutions we can help turn your customer service representatives into customer experience Superheroes. Today Contact Centers have evolved from mere call centers to Customer Service Centers, where relationships are cemented and your company’s reputation gets tested during every call.
Your people are your greatest asset. Provide your customer service representatives (CSRs) with high quality design and audio engineering they’ll notice.Learn more
With smarter headset solutions, your customer service representatives (CSR’s) can provide customers exactly what they need with ease. Arm CSR’s with superior audio technology that minimizes background noise and lets customers communicate with less aggravation.Learn more
In order to run an efficient contact center, you need technology that works. Plantronics has a history of delivering superior audio and, durable and reliable products. With EncorePro we use aircraft-grade aluminum1 and laser-welded joints2 that respond to the daily rigors of your contact center.Learn more
Next generation of our most popular headsets completely re-imagined for the demands of the modern customer service center.
|Product name||EncorePro 510||EncorePro 520||EncorePro 530||EncorePro 540||EncorePro 710||EncorePro 720|
|Convertible: over the head, behind the neck, over the ear|
|Voice tube option|
|Extendible boom for optimal positioning|
|Ribbing for intuitive boom bending|
|Visual cues for microphone positioning|
|Tactile/audible cues for optimal boom positioning|
|Unibody boom construction|
|Foam ear cushion||Available as a spare||Available as a spare|
|Leatherette ear cushion||Available as spare||Available as spare||Available as spare||Available as spare|
|Easy snap on/off ear cushions|
Plantronics offers a great product in their EncorePro™ headset. It is high quality and they continue to be an industry leader. Their team made the total turnover of the entire call center as easy and painless as possible.Michael Drew, Operations Manager Hyatt Hotels