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Dispositivi supportati

Utilizzare questa pagina per identificare i softphone e le cuffie/gli auricolari Plantronics supportati da ogni singolo report.  Alcuni report dipendono dal softphone e richiedono l'uso di un softphone che sia supportato direttamente da Plantronics Hub.  Per un elenco completo dei softphone supportati, consultare l'elenco Plantronics Hub per Windows o Mac disponibile qui.

Deskphone e softphone indica che un dispositivo Plantronics che si connette sia a un telefono fisso, sia a un softphone (ad es., il modello MDA480) esegue un report sulle attività relative al telefono fisso e al softphone

Dipendente dal dispositivo audio indica che il report supportato dipende dal tipo di cuffia/auricolare USB collegato (ad es., da Voyager 3200 UC al modello MDA220)

Solo PC indica che un dispositivo Plantronics che può connettersi a più di un dispositivo (ad es., Blackwire serie 5200 per cellulare e per PC) è supportato solo quando è connesso a un PC (Windows o MAC)

PC e cellulare indica che un dispositivo Plantronics che può connettersi a più di un dispositivo (ad es., Voyager 3200 UC per cellulare e PC) è supportato quando è connesso al PC (tramite adattatore Bluetooth) o al cellulare (o a entrambi) utilizzando Plantronics Hub per iOS o Android. Non tutti i report Plantronics Manager Pro supportano dispositivi connessi a un cellulare.

Solo softphone indica che un dispositivo Plantronics che si connette sia a un telefono fisso, sia a un softphone (ad es., il modello MDA480) esegue solo un report sulle attività relative al softphone.

X indica che il report è supportato

Famiglia Blackwire

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Blackwire 215/225                    
Blackwire 310/320 x   x x x x x x x x
Blackwire 315/325
x   PC Only PC Only PC Only PC only PC Only PC Only PC Only PC Only
Blackwire 3200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 435
x   x x x x x x x x
Blackwire 500 Series
x   x x x x x x x x
Blackwire 5200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 700 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Blackwire 215/225          
Blackwire 310/320 x   Mute, Volume    
Blackwire 315/325
x   PC Only Mute, Volume    
Blackwire 3200 Series
x   PC Only Mute, Volume    
Blackwire 435
x   Mute, Volume    
Blackwire 500 Series
x   Mute, Volume    
Blackwire 5200 Series
x   PC Only Mute, Volume PC Only  
Blackwire 700 Series
x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure
(Softphone Dependent)
Blackwire 215/225        
Blackwire 310/320 x      
Blackwire 315/325
x      
Blackwire 3200 Series
x      
Blackwire 435
x      
Blackwire 500 Series
x      
Blackwire 5200 Series
x   PC Only PC Only
Blackwire 700 Series
x      

Famiglia Calisto

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Calisto 240 x   x x x x x x x x
Calisto 610 x   x x x x x x x x
Calisto 620
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 7200
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Calisto 240 x   Mute, Volume    
Calisto 610 x   Mute    
Calisto 620
x   PC Only Mute    
Calisto 7200
x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Calisto 240 x      
Calisto 610 x      
Calisto 620
x      
Calisto 7200
x      

Clarity

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Clarity 340 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions
(Softphone Dependent)
Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Clarity 340 x   Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Clarity 340 x      

CS500

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
CS500 Series                    
CS500 XD Series                    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
CS500 Series          
CS500 XD Series          
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
CS500 Series        
CS500 XD Series        

Serie DA

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
DA70 x   x x x x x x x x
DA80 x   x x x x x x x x
DA90 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
DA70 x   QD x  
DA80 x   Mute, QD, Volume x  
DA90 x   Mute, QD, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
DA70 x   x x
DA80 x   x x
DA90 x   x x

Famiglia EncorePro

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
EncorePro 500 Digital Series + DA90 x   x x x x x x x x
EncorePro 500 Digital Series + MDA490 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series                    
EncorePro 500 Series + MDA480 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series +DA70 x   x x x x x x x x
EncorePro 500 Series +DA80 x   x x x x x x x x
EncorePro 500 USB Series x   x x x x x x x x
EncorePro 700 Digital Series + DA90 x   x x x x x x x x
EncorePro 700 Digital Series + MDA490 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series                    
EncorePro 700 Series + MDA480 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series +DA70 x   x x x x x x x x
EncorePro 700 Series +DA80 x   x x x x x x x x
EncorePro 700 USB Series x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 500 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 500 Series          
EncorePro 500 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 500 Series +DA70 x   QD x  
EncorePro 500 Series +DA80 x   Mute, QD, Volume x  
EncorePro 500 USB Series x   Mute, Volume x  
EncorePro 700 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 700 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 700 Series          
EncorePro 700 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 700 Series +DA70 x   QD x  
EncorePro 700 Series +DA80 x   Mute, QD, Volume x  
EncorePro 700 USB Series x   Mute, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   x x
EncorePro 500 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series        
EncorePro 500 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series +DA70 x   x x
EncorePro 500 Series +DA80 x   x x
EncorePro 500 USB Series x   x x
EncorePro 700 Digital Series + DA90 x   x x
EncorePro 700 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series        
EncorePro 700 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series +DA70 x   x x
EncorePro 700 Series +DA80 x   x x
EncorePro 700 USB Series x   x x

Famiglia MDA

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
MDA220 + USB Headset x   Headset Dependent Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
MDA480 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
MDA490 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent  
MDA480 + Headset x   Softphone only Deskphone and Softphone  
MDA490 + Headset x   Softphone only Deskphone and Softphone  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent
MDA480 + Headset x   Deskphone and Softphone Deskphone and Softphone
MDA490 + Headset x   Deskphone and Softphone Deskphone and Softphone

Famiglia Savi

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Savi 400 Series x   x x x x x x x x
Savi 700 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
Savi 8200 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions  (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Savi 400 Series x   Mute    
Savi 700 Series x   PC Only Mute, Volume    
Savi 8200 Series x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Savi 400 Series x      
Savi 700 Series x      
Savi 8200 Series x      

Famiglia Voyager UC

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Voyager 3200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 4200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 5200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 6200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 8200 UC x x PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Edge UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Voyager Focus UC x x* PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Legend UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only

*Non applicabile per policy del software cellulare

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC x x PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 UC x x PC Only Mute PC Only PC Only
Voyager 5200 UC x x PC Only Mute PC Only, >v164 PC Only, >v164
Voyager 6200 UC x x PC Only Mute PC Only, >v75 PC Only, >v75
Voyager 8200 UC x x PC Only Mute PC Only, >v218 PC Only, >v218
Voyager Edge UC x   PC Only Mute    
Voyager Focus UC x x* PC Only Mute PC Only, >v160 PC Only, >v160
Voyager Legend UC x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Voyager 3200 UC x x PC and Mobile, >v345  
Voyager 4200 UC x x PC and Mobile PC and Mobile
Voyager 5200 UC x x PC and Mobile, >246  
Voyager 6200 UC x x PC and Mobile >302 PC and Mobile, >..302
Voyager 8200 UC x x PC and Mobile, >402 PC and Mobile, >v402
Voyager Edge UC x      
Voyager Focus UC x x* PC and Mobile, >235
PC and Mobile >235
Voyager Legend UC x      

* The firmware of the Voyager Focus UC cannot be updated via Plantronics Hub Mobile, use Plantronics Hub for desktop instead

Dispositivo audio USB non-Plantronics

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Non-Plantronics USB Audio Device x     x x          

*Non applicabile per policy del software cellulare

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Non-Plantronics USB Audio Device x        
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Non-Plantronics USB Audio Device x      

Windows Hardware Requirements

CPU

Core 2 Duo or Athlon X2 at 2.4 GHz  

Memory

Between 20-50mb of Private Working Set 

Hard drive

Requires approximately 130mb 

MACOS Supported Platforms

MacBook Pro

MacBook Air

iMac

Mac Mini

Mac Pro  

Android OS Requirements

General: Android v4.4 or higher

Plantronics Manager Pro Customers: Android v6.x or higher

iOS Requirements

iOS 11 and higher

iPhone 5S or higher

Plantronics Manager Pro in azione

Consente di ottenere insight, semplificare l'adozione degli auricolari e risolvere i problemi di tutti da una singola postazione.