- How to Buy
Our goal is to create safe, comfortable products that are easy to use. We strongly support global efforts to eliminate hazardous materials from all parts of the production process and packaging.
Plantronics has always made every effort to deliver products that exceed our customers' expectations. True to this endeavor, we have implemented a number of process improvements to help evaluate the use of alternative or "green" materials in products and packaging.
Our internal Green Design Team has worked to implement a formal environmental review process that takes into account evolving regulatory and customer requirements, as well as leading sustainability practices. In response to these design considerations, Plantronics has specified halogen-free and PVC-free materials in select new premium products going forward. In addition, Plantronics products began being designed phthalate free in 2011. We are currently working to remove phthalates from legacy products lines as well.
We've also made our power supply units more energy-efficient, which complies with global regulations on product power consumption.
Compliance & Reporting
Plantronics long history of supporting environmentally sound manufacturing processes has been recognized by numerous cities, agencies, and organizations over the years.
RoHS and WEEE Compliance
We were one of the first companies to achieve full compliance with the European Union's (EU) Restriction of Hazardous Substances (RoHS) directive. We worked closely with our suppliers to help ensure that our entire supplier network followed RoHS requirements.
In Europe, we also led the way in complying with the EU's Waste Electrical and Electronic Equipment (WEEE) Directive: All discarded Plantronics products and packaging can be safely disposed of or recycled.
Environmental management software has also improved our reporting capabilities for hazardous-materials legislation such as RoHS, REACH (Registration, Evaluation, Authorisation and Restriction of Chemical Substances), and California's Proposition 65. In addition, we access a data warehouse service to improve the level of information available about our product components.
Each one of Plantronics' global facilities has ISO 9001 certification: We are recognized for having systems in place that ensure that we develop, produce, and deliver quality products. Our Mexico and Europe facilities have also achieved ISO 14001 certification, which ensures that we are constantly improving the ways our products are manufactured.
TCO Certified Headsets 2 is a global certification for headsets designed for maximum performance, usability and minimal environmental impact. It shows that Plantronics' products have passed independent testing for low emissions, superior sound quality and high durability.
The letters below may be printed and distributed as necessary, to show our compliance with various environmental regulations around the world. For letters that certify compliance with a different law, or for questions regarding our commitment to other regulations, please contact our Quality Department at: email@example.com
Plantronics Take Back Program
The Plantronics Take Back Program allows our customers to safely dispose of their Plantronics products and prevent them from ending up in a landfill. Send us your end of life product and we will recycle it properly. Operating conscientiously is what we strive to do. Thank you for helping us meet that commitment.
Mail your end of life Plantronics product (with postage paid) to:
Plantronics Take-Back Program
1470 Exposition Way, Suite 130
San Diego, CA 92154
Customers who purchased their headsets from AT&T can recycle their products through AT&T. For more information, visit
Alternatively, contact your local municipal office or recycling facility to find out how you can dispose of your end of life product.
- Conflict Minerals Policy
- Conflict Free Sourcing Initiative Activities
- Report Conflict Minerals Issues
- Conflict Minerals Reports
Plantronics is committed to ethical business principles and promotion of human rights. This includes responsible manufacturing of our products and responsible sourcing of materials. Plantronics requires its suppliers to share in this commitment and has established the Plantronics Supplier Code of Conduct which outlines our expectations of Plantronics suppliers in conducting business in a legal, ethical and responsible manner.
Plantronics Supplier Code of Conduct requires Plantronics suppliers ensure that parts and products supplied to Plantronics containing tungsten, tantalum, tin and gold, be DRC Conflict-free. DRC Conflict-free parts and products contain no metals derived from “Conflict Minerals” such that they directly or indirectly finance or benefit armed groups through mining or mineral trading in the Democratic Republic of Congo, or adjoining countries where human rights violations are alleged. In accordance with Section 1502 of the Dodd-Frank Reform & Consumer Protection Act, Plantronics is working with its suppliers to conduct due diligence and implement policies and procedures so that Plantronics may make proper and accurate disclosures and to enable Plantronics products to be DRC Conflict-free. Due diligence methods employed by Plantronics and its suppliers are based on those described in the Organization for Economic Cooperation and Development (OECD) Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.
Plantronics supports the EICC/GeSi Conflict Free Sourcing Initiative (CFSI) and collects smelter data by supplier surveys using the Conflict Minerals Reporting Template (CMRT). Plantronics is an active CFSI member and Plantronics associates world-wide participate in a number the CFSI sub teams, including CMRT, Due Diligence Practices, and Smelter Engagement. We have provided annual training on CM best practices to our key supply chain partners. We engaged consultants to evaluate our Conflict Minerals programs during development. We conducted an audit readiness assessment of our CY2014 Conflict Minerals Report to prepare for future Private Sector audits. We have automated many of our internal Conflict Minerals data collection and evaluation functions through use of Supplier Soft, a Salesforce-based application developed for Conflict Minerals programs. In a recent Tulane University evaluation of all CY2014 Form SD and CMR filings based on criteria combining Compliance and Best Practices, Plantronics was rated among the top 15 of all Form SD and CMR filers, providing independent verification of our commitment to a Conflict-free supply chain.
You can report issues regarding Conflict Minerals, and other business conduct matters, at Plantronics by either clicking on the link or via mail:
Legal Department and General Counsel
345 Encinal Street
Santa Cruz, CA