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Europe

Middle East and Africa

지원 장치

이 페이지를 통해서 각 개별 보고서가 지원하는 Plantronics 헤드셋 및 소프트폰을 구별할 수 있습니다.  일부 보고서는 소프트폰에 따라 달라지며 Plantronics Hub에서 직접 지원하는 소프트폰을 사용해야 합니다.  지원되는 소프트폰의 전체 목록은 여기에서 Windows용 Plantronics Hub 또는 Mac용 Plantronics Hub 목록을 참조하십시오.

데스크폰 및 소프트폰은 데스크폰 및 소프트폰(예: MDA480)에 연결된 Plantronics 장치가 데스크폰 및 소프트폰 관련 활동을 모두 보고함을 나타냅니다.

헤드셋 종속은 지원되는 보고서가 연결된 USB 헤드셋에 따라 달라진다는 것을 나타냅니다(예: Voyager 3200 UC - MDA220).

PC 전용은 둘 이상의 장치에 연결할 수 있는 Plantronics 장치(예: Blackwire 5200 시리즈 모바일 및 PC)가 PC(Windows 또는 MAC)에 연결할 때만 지원됨을 나타냅니다.

PC 및 모바일은 둘 이상의 장치에 연결할 수 있는 Plantronics 장치(예: Voyager 3200 UC 모바일 및 PC)가 Bluetooth 어댑터를 통해 PC에 연결되거나 iOS 또는 Android용 Plantronics Hub가 있는 모바일에 연결할 때 지원됨을 나타냅니다. 일부 Plantronics Manager Pro는 모바일에 연결된 지원 장치를 보고하지 않습니다.

소프트폰 전용은 데스크폰 및 소프트폰 모두에 연결되는 Plantronics 장치(예: MDA480)가 소프트폰 관련 활동만 보고함을 나타냅니다.

X는 보고서가 지원됨을 나타냅니다.

Blackwire 제품군

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Blackwire 215/225                    
Blackwire 310/320 x   x x x x x x x x
Blackwire 315/325
x   PC Only PC Only PC Only PC only PC Only PC Only PC Only PC Only
Blackwire 3200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 435
x   x x x x x x x x
Blackwire 500 Series
x   x x x x x x x x
Blackwire 5200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 700 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Blackwire 215/225          
Blackwire 310/320 x   Mute, Volume    
Blackwire 315/325
x   PC Only Mute, Volume    
Blackwire 3200 Series
x   PC Only Mute, Volume    
Blackwire 435
x   Mute, Volume    
Blackwire 500 Series
x   Mute, Volume    
Blackwire 5200 Series
x   PC Only Mute, Volume PC Only  
Blackwire 700 Series
x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure
(Softphone Dependent)
Blackwire 215/225        
Blackwire 310/320 x      
Blackwire 315/325
x      
Blackwire 3200 Series
x      
Blackwire 435
x      
Blackwire 500 Series
x      
Blackwire 5200 Series
x   PC Only PC Only
Blackwire 700 Series
x      

Calisto 제품군

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Calisto 240 x   x x x x x x x x
Calisto 610 x   x x x x x x x x
Calisto 620
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 7200
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Calisto 240 x   Mute, Volume    
Calisto 610 x   Mute    
Calisto 620
x   PC Only Mute    
Calisto 7200
x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Calisto 240 x      
Calisto 610 x      
Calisto 620
x      
Calisto 7200
x      

선명도

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Clarity 340 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions
(Softphone Dependent)
Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Clarity 340 x   Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Clarity 340 x      

CS500

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
CS500 Series                    
CS500 XD Series                    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
CS500 Series          
CS500 XD Series          
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
CS500 Series        
CS500 XD Series        

DA 시리즈

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
DA70 x   x x x x x x x x
DA80 x   x x x x x x x x
DA90 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
DA70 x   QD x  
DA80 x   Mute, QD, Volume x  
DA90 x   Mute, QD, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
DA70 x   x x
DA80 x   x x
DA90 x   x x

EncorePro 제품군

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
EncorePro 500 Digital Series + DA90 x   x x x x x x x x
EncorePro 500 Digital Series + MDA490 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series                    
EncorePro 500 Series + MDA480 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series +DA70 x   x x x x x x x x
EncorePro 500 Series +DA80 x   x x x x x x x x
EncorePro 500 USB Series x   x x x x x x x x
EncorePro 700 Digital Series + DA90 x   x x x x x x x x
EncorePro 700 Digital Series + MDA490 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series                    
EncorePro 700 Series + MDA480 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series +DA70 x   x x x x x x x x
EncorePro 700 Series +DA80 x   x x x x x x x x
EncorePro 700 USB Series x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 500 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 500 Series          
EncorePro 500 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 500 Series +DA70 x   QD x  
EncorePro 500 Series +DA80 x   Mute, QD, Volume x  
EncorePro 500 USB Series x   Mute, Volume x  
EncorePro 700 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 700 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 700 Series          
EncorePro 700 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 700 Series +DA70 x   QD x  
EncorePro 700 Series +DA80 x   Mute, QD, Volume x  
EncorePro 700 USB Series x   Mute, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   x x
EncorePro 500 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series        
EncorePro 500 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series +DA70 x   x x
EncorePro 500 Series +DA80 x   x x
EncorePro 500 USB Series x   x x
EncorePro 700 Digital Series + DA90 x   x x
EncorePro 700 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series        
EncorePro 700 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series +DA70 x   x x
EncorePro 700 Series +DA80 x   x x
EncorePro 700 USB Series x   x x

MDA 제품군

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
MDA220 + USB Headset x   Headset Dependent Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
MDA480 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
MDA490 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent  
MDA480 + Headset x   Softphone only Deskphone and Softphone  
MDA490 + Headset x   Softphone only Deskphone and Softphone  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent
MDA480 + Headset x   Deskphone and Softphone Deskphone and Softphone
MDA490 + Headset x   Deskphone and Softphone Deskphone and Softphone

Savi 제품군

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Savi 400 Series x   x x x x x x x x
Savi 700 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
Savi 8200 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions  (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Savi 400 Series x   Mute    
Savi 700 Series x   PC Only Mute, Volume    
Savi 8200 Series x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Savi 400 Series x      
Savi 700 Series x      
Savi 8200 Series x      

Voyager UC 제품군

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Voyager 3200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 4200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 5200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 6200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 8200 UC x x PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Edge UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Voyager Focus UC x x* PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Legend UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only

*모바일 소프트웨어 정책의 경우 해당 없음

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC x x PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 UC x x PC Only Mute PC Only PC Only
Voyager 5200 UC x x PC Only Mute PC Only, >v164 PC Only, >v164
Voyager 6200 UC x x PC Only Mute PC Only, >v75 PC Only, >v75
Voyager 8200 UC x x PC Only Mute PC Only, >v218 PC Only, >v218
Voyager Edge UC x   PC Only Mute    
Voyager Focus UC x x* PC Only Mute PC Only, >v160 PC Only, >v160
Voyager Legend UC x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Voyager 3200 UC x x PC and Mobile, >v345  
Voyager 4200 UC x x PC and Mobile PC and Mobile
Voyager 5200 UC x x PC and Mobile, >246  
Voyager 6200 UC x x PC and Mobile >302 PC and Mobile, >..302
Voyager 8200 UC x x PC and Mobile, >402 PC and Mobile, >v402
Voyager Edge UC x      
Voyager Focus UC x x* PC and Mobile, >235
PC and Mobile >235
Voyager Legend UC x      

* The firmware of the Voyager Focus UC cannot be updated via Plantronics Hub Mobile, use Plantronics Hub for desktop instead

비 Plantronics USB 오디오 장치

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Non-Plantronics USB Audio Device x     x x          

*모바일 소프트웨어 정책의 경우 해당 없음

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Non-Plantronics USB Audio Device x        
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Non-Plantronics USB Audio Device x      

Windows Hardware Requirements

CPU

Core 2 Duo or Athlon X2 at 2.4 GHz  

Memory

Between 20-50mb of Private Working Set 

Hard drive

Requires approximately 130mb 

MACOS Supported Platforms

MacBook Pro

MacBook Air

iMac

Mac Mini

Mac Pro  

Android OS Requirements

General: Android v4.4 or higher

Plantronics Manager Pro Customers: Android v6.x or higher

iOS Requirements

iOS 11 and higher

iPhone 5S or higher

작동 중인 Plantronics Manager Pro에 대해 알아보십시오.

통찰력을 얻고 헤드셋 채택을 간소화하고 한 곳에서 모든 문제를 해결하십시오.