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CT14: Adding a 1 in front of my Caller ID records

Article ID:
000001026

How do I add "1" in front of my CT14 Caller ID records?  

Phone numbers in the caller ID list may or may not have the "1" in front of the number, depending on how different phone companies send the Caller ID information. To add (or remove) "1" in the beginning of the Caller ID number, press "*" key.