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Dispositivos compatíveis

Use this page to identify Plantronics headsets and softphones supported by each individual report.  Some reports are softphone dependent and require the use of a softphone that is supported directly by Plantronics Hub.  For a full list of the supported softphones see the Plantronics Hub for Windows or the Plantronics Hub for Mac list here.

Deskphone and Softphone denotes that a Plantronics device that connects to both a deskphone and a softphone (for example the MDA480) will report both deskhpone and softphone related activities

Headset Dependent denotes that the supported report will depend on which USB headset is connected (for example Voyager 3200 UC to the MDA220)

PC Only denotes that a Plantronics device that can connect to more than one device (for example Blackwire 5200 series mobile and PC) is only supported when connect to a PC (windows or MAC)

PC and Mobile denotes that a Plantronics device that can connect to more than one device (for example Voyager 3200 UC mobile and PC) is supported when connect to either (or both) a PC (via the Bluetooth adapter) or the mobile with Plantronics Hub for iOS or Android. Not all Plantronics Manager Pro reports support devices connected to a mobile.

Softphone Only denotes that a Plantronics device that connects to both a deskphone and a softphone (for example the MDA480 )will only report softphone related activity.

X denotes that the report is supported

Blackwire Family

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Blackwire 215/225                    
Blackwire 310/320 x   x x x x x x x x
Blackwire 315/325
x   PC Only PC Only PC Only PC only PC Only PC Only PC Only PC Only
Blackwire 3200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 435
x   x x x x x x x x
Blackwire 500 Series
x   x x x x x x x x
Blackwire 5200 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Blackwire 700 Series
x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Blackwire 215/225          
Blackwire 310/320 x   Mute, Volume    
Blackwire 315/325
x   PC Only Mute, Volume    
Blackwire 3200 Series
x   PC Only Mute, Volume    
Blackwire 435
x   Mute, Volume    
Blackwire 500 Series
x   Mute, Volume    
Blackwire 5200 Series
x   PC Only Mute, Volume PC Only  
Blackwire 700 Series
x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure
(Softphone Dependent)
Blackwire 215/225        
Blackwire 310/320 x      
Blackwire 315/325
x      
Blackwire 3200 Series
x      
Blackwire 435
x      
Blackwire 500 Series
x      
Blackwire 5200 Series
x   PC Only PC Only
Blackwire 700 Series
x      

Calisto Family

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Calisto 240 x   x x x x x x x x
Calisto 610 x   x x x x x x x x
Calisto 620
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
Calisto 7200
x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Calisto 240 x   Mute, Volume    
Calisto 610 x   Mute    
Calisto 620
x   PC Only Mute    
Calisto 7200
x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Calisto 240 x      
Calisto 610 x      
Calisto 620
x      
Calisto 7200
x      

Clarity

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Clarity 340 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions
(Softphone Dependent)
Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Clarity 340 x   Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Clarity 340 x      

CS500

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
CS500 Series                    
CS500 XD Series                    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
CS500 Series          
CS500 XD Series          
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
CS500 Series        
CS500 XD Series        

Série DA

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
DA70 x   x x x x x x x x
DA80 x   x x x x x x x x
DA90 x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
DA70 x   QD x  
DA80 x   Mute, QD, Volume x  
DA90 x   Mute, QD, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
DA70 x   x x
DA80 x   x x
DA90 x   x x

Família EncorePro

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
EncorePro 500 Digital Series + DA90 x   x x x x x x x x
EncorePro 500 Digital Series + MDA490 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series                    
EncorePro 500 Series + MDA480 x   PC Only PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 500 Series +DA70 x   x x x x x x x x
EncorePro 500 Series +DA80 x   x x x x x x x x
EncorePro 500 USB Series x   x x x x x x x x
EncorePro 700 Digital Series + DA90 x   x x x x x x x x
EncorePro 700 Digital Series + MDA490 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series                    
EncorePro 700 Series + MDA480 x   PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
PC Only
EncorePro 700 Series +DA70 x   x x x x x x x x
EncorePro 700 Series +DA80 x   x x x x x x x x
EncorePro 700 USB Series x   x x x x x x x x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 500 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 500 Series          
EncorePro 500 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 500 Series +DA70 x   QD x  
EncorePro 500 Series +DA80 x   Mute, QD, Volume x  
EncorePro 500 USB Series x   Mute, Volume x  
EncorePro 700 Digital Series + DA90 x   Mute, QD, Volume x  
EncorePro 700 Digital Series + MDA490 x   PC Only Deskphone and Softphone  
EncorePro 700 Series          
EncorePro 700 Series + MDA480 x   PC Only Deskphone and Softphone  
EncorePro 700 Series +DA70 x   QD x  
EncorePro 700 Series +DA80 x   Mute, QD, Volume x  
EncorePro 700 USB Series x   Mute, Volume x  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
EncorePro 500 Digital Series + DA90 x   x x
EncorePro 500 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series        
EncorePro 500 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 500 Series +DA70 x   x x
EncorePro 500 Series +DA80 x   x x
EncorePro 500 USB Series x   x x
EncorePro 700 Digital Series + DA90 x   x x
EncorePro 700 Digital Series + MDA490 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series        
EncorePro 700 Series + MDA480 x   Deskphone and Softphone Deskphone and Softphone
EncorePro 700 Series +DA70 x   x x
EncorePro 700 Series +DA80 x   x x
EncorePro 700 USB Series x   x x

Família MDA

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
MDA220 + USB Headset x   Headset Dependent Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
Headset Dependent
MDA480 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
MDA490 + Headset x   Softphone only Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
Softphone only
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent  
MDA480 + Headset x   Softphone only Deskphone and Softphone  
MDA490 + Headset x   Softphone only Deskphone and Softphone  
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
MDA220 + USB Headset x   Headset Dependent Headset Dependent
MDA480 + Headset x   Deskphone and Softphone Deskphone and Softphone
MDA490 + Headset x   Deskphone and Softphone Deskphone and Softphone

Savi Family

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Savi 400 Series x   x x x x x x x x
Savi 700 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
Savi 8200 Series x   Softphone only x
x
x
x
Softphone only
Softphone only
x
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions  (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Savi 400 Series x   Mute    
Savi 700 Series x   PC Only Mute, Volume    
Savi 8200 Series x   PC Only Mute, Volume    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Savi 400 Series x      
Savi 700 Series x      
Savi 8200 Series x      

Voyager UC Family

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Voyager 3200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 4200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 5200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 6200 UC x x PC Only PC and Mobile PC and Mobile PC only PC and Mobile* PC Only PC Only PC and Mobile
Voyager 8200 UC x x PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Edge UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only
Voyager Focus UC x x* PC Only PC and Mobile PC and Mobile PC Only PC and Mobile* PC Only PC Only PC and Mobile
Voyager Legend UC x   PC Only PC Only PC Only PC Only PC Only PC Only PC Only PC Only

*NA for mobile software policy

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics
(Softphone Dependent)
Radio Link Quality (Softphone Dependent)
Voyager 3200 UC x x PC Only Mute PC Only, >v212 PC Only, >v212
Voyager 4200 UC x x PC Only Mute PC Only PC Only
Voyager 5200 UC x x PC Only Mute PC Only, >v164 PC Only, >v164
Voyager 6200 UC x x PC Only Mute PC Only, >v75 PC Only, >v75
Voyager 8200 UC x x PC Only Mute PC Only, >v218 PC Only, >v218
Voyager Edge UC x   PC Only Mute    
Voyager Focus UC x x* PC Only Mute PC Only, >v160 PC Only, >v160
Voyager Legend UC x   PC Only Mute    
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Voyager 3200 UC x x PC and Mobile, >v345  
Voyager 4200 UC x x PC and Mobile PC and Mobile
Voyager 5200 UC x x PC and Mobile, >246  
Voyager 6200 UC x x PC and Mobile >302 PC and Mobile, >..302
Voyager 8200 UC x x PC and Mobile, >402 PC and Mobile, >v402
Voyager Edge UC x      
Voyager Focus UC x x* PC and Mobile, >235
PC and Mobile >235
Voyager Legend UC x      

* The firmware of the Voyager Focus UC cannot be updated via Plantronics Hub Mobile, use Plantronics Hub for desktop instead

Processador de áudio USB Non-Plantronics

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Device Adoption (Softphone Dependent) Device Distribution Device Inventory Incompatible Products Policy Compliance Softphone Adoption (Softphone Dependent) User Activity (Softphone Dependent) Version Status
Non-Plantronics USB Audio Device x     x x          

*NA for mobile software policy

  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Common Actions (Softphone Dependent) Conversation Analytics (Softphone Dependent) Radio Link Quality (Softphone Dependent)
Non-Plantronics USB Audio Device x        
  Plantronics Hub, Plantronics Manager Pro, Plantronics Manager Plantronics Hub Mobile Acoustic Events (Softphone Dependent) Noise Exposure (Softphone Dependent)
Non-Plantronics USB Audio Device x      

Windows Hardware Requirements

CPU

Core 2 Duo or Athlon X2 at 2.4 GHz  

Memory

Between 20-50mb of Private Working Set 

Hard drive

Requires approximately 130mb 

MACOS Supported Platforms

MacBook Pro

MacBook Air

iMac

Mac Mini

Mac Pro  

Android OS Requirements

General: Android v4.4 or higher

Plantronics Manager Pro Customers: Android v6.x or higher

iOS Requirements

iOS 11 and higher

iPhone 5S or higher

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