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CT12 Troubleshooting: Cannot make or receive calls

ID articol:
000006560

Question

Why can't I make or receive calls on my CT12?

Answer

Try the following:
  • Check that both ends of the telephone line cord are securely fastened.
  • Make sure the AC adapter is plugged into the base and wall outlet.
  • Disconnect the AC adapter for a few minutes, then reconnect it.
  • Change the digital security code.
  • Make sure you are not too far from the base unit.
  • Make sure the battery is charged.
If you continue to experience issues with your CT12, we recommend you contact our Technical Assistance Center.