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Building your noise management strategy

Four communication-based principles that inform how your teams work

More than 58% of employees are distracted by noise multiple times a day, and only 41%1 say they have the right tools to manage it.

To manage workplace noise in the open office and employees’ ability to get work done, there are four key principles to consider.

1. Communication

Communication is a cornerstone of getting work done. People need to communicate clearly to ensure what’s said is understood and acted upon without error. This becomes a bit more difficult on calls when we don’t have the benefit of body language and other visual cues. Since your employees spend the majority of their working day communicating — with colleagues, business partners and customers, employing the right tools can elevate the experience for everyone involved.


2. Collaboration

How do we encourage collaboration and open conversation without disrupting those around us who need to focus, forcing them out of the collaborative environments we created? This is the driving principle behind choosing intelligent audio and software solutions that promote collaboration and concentration in the same space and allow for undisturbed workflow.


3. Concentration

The ability of people to focus is rapidly becoming a critical issue as more businesses move to open-plan design workplaces. While having more people in closer proximity invites instant collaboration, the flipside is its interference with other people’s ability to concentrate. This disparity is one of the cornerstones for choosing solutions that help people block out noise and focus on what’s important in the moment. Whether that’s a call or the need to be undisturbed to get work done.


4. Confidentiality

Privacy and discretion must never be compromised. Yet, in an open office environment, they can be called into question. Many of your employees conduct business on the phone and in open environments. With a commitment to security in mind, headsets must include microphones that prevent the transmission of nearby conversations or the need to speak too loudly, and ensure information doesn’t need to be repeated because of poor audio quality.

1 Plantronics Noise in the Workplace Global Study, 2017.