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EncorePro 700 Digital Series

Customer Service Headset

P/N: 78715-101

The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

Enhanced interactions. Better control.

The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro, an additional service, is a fully integrated audio and asset management solution for customer service centers. Centralized management with Plantronics Manager Pro enables IT to track detailed insights about devices. And all-day comfort with superior audio quality— including a noise-cancelling microphone with wideband audio—gives customer service representatives the tools they need to provide outstanding customer interactions. 

Lightweight comfort. Premium quality.

Our top-of-the-line series, featuring exceptional audio quality. Made from high-grade nylon composite materials and with soft leatherette ear cushions, our EncorePro 700 Digital Series provides the customer service representative with an ultra-lightweight fit. The unique, extendable boom ensures precise positioning and optimal noise cancellation, staying clear of the customer service representative’s peripheral vision while helping ensure that customers hear every word.

Plantronics Manager Pro

Headset management, simplified.

With Plantronics Manager Pro, an additional service, IT can remotely monitor, manage, and maintain headsets company-wide, to help ensure that customer service representatives are ready to take every customer call. No IT help desk backlogs, no more running from user to user for adjustments, fixes, or updates. For IT, it means simplicity. For the customer service representative, consistency. And for the customer, satisfaction.

Models

Specifications

Connects to PC or desk phone with Plantronics audio processors
Ideal for Telephone-intensive users, including formal customer care centers, help desks, telesales, and customer service organizations
Hearing protection SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
Audio performance Wideband audio (up to 6,800 Hz), noise-canceling microphone
Weight HW710 Over-the-head, monaural, noise-canceling 53g
Weight HW720 Over-the-head, binaural, noise-canceling 78g