Design and deploy the best communication environment possible
Learn how to leverage customer experience to improve your business.
From agent to superhero-the evolution of customer service.
Why you need to invest in the customer service representatives (CSRs) you have and how to attract the ones you want.
Small and mid-sized businesses see the benefits of Unified Communications
Open floor plans, home workers, and wireless headsets are changing the contact center.
UC may seem like just another case of technology jargon, but it's far more than the latest IT buzzword.
How flexible work environments help small and medium-sized businesses attract - and keep - great workers.
Now with cloud computing firmly established as mainstream technology, you may want to take a closer look.
Partner of choice for the communications and collaboration ecosystem.