Plantronics + Polycom. Now together as logo

Shopping Cart

Product Quantity Price Subtotal
Cart Subtotal

Computer Headsets: How to Perform a Sound Test

Article ID :
000001122

How do I perform a Sound Recording test?

Windows XP:
  1. Open Sound Recorder by clicking the Start button, then Accessories, Entertainment, and and finally, Sound Recorder.
  2. Click the record button to start the recording.
  3. Talk into the microphone on your headset for about 10 seconds, and then click the Stop button.
  4. To verify the microphone on your headset is working properly, listen to your recording by clicking the Playback button.
Note: If your headset works in Sound Recorder but not in another software application, the issue is isolated to your software application. Contact that application's technical support for assistance. Windows Vista and Windows 7:
  1. Click the Start menu, point to Settings, and then click Control Panel.
  2. Double-click the Sound icon.
  3. On the Playback and Recording tabs, select the Plantronics headset as the default device.
  4. While on the Recording tab, speak into view the meter to the right of the headset listing as you speak into the microphone. If this meter goes up and down as you speak, then the microphone is operational.
  5. On the Sounds tab, click one of the sounds listed under Program Events, and then click the Test button. You should hear the chosen sound in the headset.
Mac: Macs do not have a sound recorder; however, they do enable you to view the input level of the microphone.
  1. Click the Apple logo in the upper left corner, and then click System Preferences.
  2. Click Sound.
  3. Click the Input tab.
  4. Click your Plantronics headset.
  5. Speak into the microphone. The input level should fluctuate as you speak.
Troubleshooting Sound Tests: If you are unable to perform a sound test, it may be because
  • The headset may be muted. Tip: On some corded headsets, the mute switch is located on the cord. 
  • The volume may be set very low in the Sounds and Audio Devices Properties window in the Windows Control Panel.
  • You may have a loose USB connector.
  • In Windows XP, the USB Audio Device or Plantronics headset is not selected as the default audio recording device. "Use only preferred or default device" box is not checked.

< Previous 10 | Next 10 >()

Filter by