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Discovery 925/975 Troubleshooting: Can't Hear Caller/Dial Tone
Article ID :
QuestionI'm unable to hear a dial tone or the caller. How can I fix this?
AnswerIt may be the case that:
- The headset is not turned on. Press the call control button for approximately 2 seconds until you hear a tone or see the indicator glow blue (Discovery 925) or white (Discovery 975).
- The headset is out of range of the phone. Move the headset closer to the phone.
- Your headset battery is drained. If so, charge the battery.
- The listening volume is too low. Incremental tapping of the volume button will adjust the volume.