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Savi 700 Series Troubleshooting: Buzzing in Background

ID članka :
000007890

Question

People I talk to hear a buzz in the background.  How can I fix this?

Answer

If your callers report a buzzing in the background, try:
  1. Muting your headset. If the buzz stops, the microphone is defective and you should replace your headset.
  2. Placing your hand within half an inch of your microphone. If the buzz becomes louder, the microphone is defective and you should replace your headset.
  3. Plugging your base power supply directly into the wall if you currently have it plugged into a power strip.
  4. Moving the base around on your desk. If the buzz changes as you move it around, it is possible that something is causing interference. Try to determine the source of interference. You may want to try turning off the electronics on your desk. If the buzz disappears when you turn off a device, try plugging that device or the headset power supply into a different outlet.
If the issue persists, please contact our Technical Assistance Center.

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