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Blackwire 700 Series: How to Update the Firmware

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MyHeadset Updater enables you to update the firmware on your Plantronics Blackwire 700 Series headset. In addition, MyHeadset Updater enables you to set certain options for your headset, such as the preferred language for voice prompts and commands, as well as toggling the Smart Sensors on and off. Note: You must have access to a Windows PC in order to perform the update. If you do not have access to a PC, we will be happy to replace your headset with one that has the latest firmware. Please contact our Technical Assistance Center for more information.

To download and install the software:
  1. Go to
  2. Choose Blackwire 700 Series, and then click Get Started.
  3. Click Start.
  4. Click Download.
  5. Follow the on-screen prompts for downloading and installing the application.
To update your headset:
  1. Connect your headset to the computer via its USB cable.
  2. Go to
  3. Choose Blackwire 700 Series, and then click Get Started.
  4. Click Continue.
  5. Click Continue again.
  6. Personalize any of your settings, if desired.
  7. Click Update Your Headset.
  8. Click Update.
  9. When prompted, disconnect your headset from the PC.

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