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Voyager 510S/510SL/510SL+ Troubleshooting: Callers Can't Hear Me

Article ID :
000006880

Question

Callers Cannot Hear Me

Answer

This could be caused by a number of things.  Check that:
  • The unit has been installed correctly.
  • The mute switch is not on. (This is the small black button on the headset itself; when the mute is on you will hear periodic beeps.)
  • Your speaking volume level is adjusted correctly. (This is located on the back of the charging base.  1 is the loudest and 4 is the softest).
  • The configuration dial (round dial on the left side of the base) setting is correct. You may have to try a different setting.

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