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BackBeat 903/906 Troubleshooting: Poor Audio Quality

Article ID :
000006930

Question

Poor Audio Quality

Answer

  • Make sure that the headphones fit your ears properly.
  • Ensure that your mobile phone is located on the left side of your body and that there are no obstructions between it and your headphones.
  • Make sure that your headphones are within 33 feet (10 meters) of your mobile phone. Going outside of this range can impact audio quality.

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