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Plantronics Manager Pro

Easily gain insights, simplify headset adoption, and troubleshoot and respond to individual needs with no interruptions to the customer experience, all from one place.

Deploy and Adopt
Manage and Troubleshoot
Insights
Resources

Empower user productivity

Plantronics Manager Pro is a web-based service that gives IT Managers easy-to-use tools to configure settings and update audio device software and firmware for end-users across the enterprise. Plantronics Manager Pro leverages a cloud-based architecture and offers reporting tools that provide new insights into your communications environment

Product Sheet Demo Videos


Deploy and Adopt

With hundreds or thousands of headsets to manage company-wide, dealing with individual needs used to be a time-consuming and labor-intensive task for IT staff. Not anymore. Plantronics Manager Pro empowers IT Managers with easy-to-use tools to monitor, manage, and maintain every Plantronics headset across the enterprise.

For users, the right headset is something they barely notice. Unless something needs to be adjusted or fixed. Then they really notice it. Right away. With Plantronics Manager Pro, working with Plantronics Hub, IT can configure devices to make them plug-and-play, assuring a great experience by giving people what they need, when they need it.


Manage and Troubleshoot

Until now, rolling out new headsets and managing user adoption across the enterprise could be a challenge. With Plantronics Manager Pro, IT can create reports that show where and how headsets are being used, enabling them to reach out to individuals or groups who may benefit from additional training or configuration assistance.

Regulatory Compliance

Keeping up with industry regulations governing communication devices can be a difficult task. With the ability to monitor audio devices, IT can ensure that headsets in use meet regulatory compliance. Plantronics Manager Pro allows IT to manage wireless technologies, customize daily noise exposure, and configure and lock settings in all headsets, ensuring that regulatory compliance is met.


Insights

Your business environment is where your communications happen, so it pays to get it right. We bring half a century of expertise in creating the best conditions for communications and we customize our services to your unique needs.

  • Device Inventory - View total count and status for all headset audio devices in your organization.
  • Softphone Status - View status of all softphones being used with Plantronics products across your organization.
  • Conflicts Detected - Identify configurations of installed softphone and Plantronics Hub versions with known compatibility conflicts.
  • Version Status - Verify firmware and software is current for all your Plantronics hardware and software.

Plantronics Manager is also available, offering another solution for managing enterprise audio devices with the ability to store updates and configuration files to a local server inside your firewall instead of being connected to the Plantronics cloud. Learn more

Enterprise IT Resources

Technical requirements:
  • IE9 on Windows 7
  • IE10 on Windows 8
  • Latest, stable Google Chrome (currently version 31) on Mac OS, Windows 7 and Windows 8
  • Latest, stable Firefox (currently version 26) on Mac OS, Windows 7 and Windows 8
For more information, contact your authorized Plantronics reseller.

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