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Keeping employees engaged strengthens the organization.

It’s never been more important, and more difficult, for people to be engaged in their work. Things move fast. People have more flexibility to work when they want. And they’re working everywhere: in the office (where it can be noisy and filled with distractions) and out of the office (where it’s often even harder to focus). But when people are engaged, it usually means they’re happier. Plus, engaged employees outperform their peers in terms of productivity, sales, energy levels, healthcare savings, and lower turnover rates.


Smarter Working helps people be at their best

The Smarter Working approach can help an organization enhance some of the factors that contribute to employee engagement.

First, people should have a choice of workspaces within their workday such as places to collaborate, unassigned desks, quiet spaces, or touchdown areas. Second, they need communication tools, designed for them, to use throughout their day. This has a wonderful effect. People have more control over their day, the way they work best. They feel like the company is listening to them, they’re more satisfied with their job, and they are more likely to stay.

With Smarter Working, the talent pool widens

When companies adopt a Smarter Working approach, and provide an array of workspaces and communication tools, there is an additional (and big) advantage: the opportunity to recruit the best people, wherever they may be in the world. Because just like a great idea can come from anyone, great talent can come from anywhere.

A more satisfied workforce contributes to bottom-line performance

With Smarter Working, people have the tools and freedom to contribute to the company’s success in their own unique ways. This is gratifying and provides a real sense of fulfillment. And that matters because employee satisfaction and productivity are closely tied to financial success.1


IT Benefits

By recognizing that one size does not fit all and securing the right technology for the job, IT managers can help lower costs, boost efficiency, and raise employee satisfaction.


Business Benefits

Companies with highly engaged workforces outperform their peers by 147% in earnings per share.2

Different age groups. Different needs. Better outcomes.

More than ever, the aging workforce remains a vital part of an organization’s success. They need Smarter Working tools that work as hard as they do.

  • Most people over the age of 60 (62%) feel they are as strong physically and mentally at work as when they were in their 20s and 30s.
  • 42% of people aged 50+ have some kind of age-related hearing loss.4 It’s essential to manage the noise around them, and ensure their calls offer crystal-clear quality.

Millennials are the most connected and mobile members of the workforce. Providing access to Smarter Working tools can help retain them.

  • Millennials are more likely to emphasize mobile technology and connectivity as major influences in career development.
  • They are focused on technology as a time-saver at work.
  • They are more likely to take steps, like leaving their desks, to drown out noise, and to say that blocking out distractions increases productivity.

There is a direct link between an employee’s engagement at work and the company’s success. 1

  1. "When the walls come down,” Oxford Economics, page 9.
  2. Plantronics Persona Research, 2017.
  3. ”10 reasons why employing the over 50s makes business sense,” 10-reasons-to-employ-over-50s/.
  4. ”UK hearing loss facts and figures,” ”
  5. DMG Research, 2017.